Integrated Logistics provides the service of improving and developing the operations in warehouses with the aim of making all warehouse operations take place at the optimal level (highly efficient and productive, at the lowest possible cost). Integrated Logistics in this service focuses on four elements: the system, the workforce, the policies and procedures, planning and general organization of the warehouse. The fact is that the mentioned elements have a direct and significant impact on the general level of performance in the warehouse. Integrated Logistics will apply its four-stage work methodology (evaluation, design, implementation, monitoring and follow-up)
Generally speaking, there is no one answer or system that solves everyone’s problem. Each client is unique, but all clients share the common goal of, reducing their bottom line operating cost and increasing their operations efficiency. Integrated Logistics can provide an in-depth analysis and recommendations towards the operations and process improvement. Integrated Logistics focuses on studding and analyzing the current practices and compare them with the standards and policy and procedure of the following areas:
It reviews the following:
- the documents used, the offloading process, the segregation and inspection of the goods, the comparison with documents (PO, invoice, packing list), reporting of the variances/mismatching, updating the system, moving the received goods to the proper storage locations.
It focuses on:
- Ensuring that the goods were kept in the proper locations that ease their picking on demand.
- Ensuring that the goods were stored in a way that keeps them secure and safe and maintain their characteristics (as per suppliers storing marks and handling instructions)
- Ensuring that the goods were kept in a way that ease (FIFO) principle (if applied)
- Ensuring that, the right goods at the right time and in full were dispatched to the right customer
- Ensuring that the customer’s acknowledgements of receiving the goods are well kept.
- Ensuring that the customers returns/rejections are well handled (kept separate from the stock, and reported to the concern salesman)
Moreover, the following are also addressed as they have a crucial role on the warehouse overall performance:
Staff performance enhancement:
• Staff evaluations represent a fundamental tool used by businesses to conduct periodic appraisals of staff performance.
• Staff evaluation covers the following aspects:
Warehouse Metrics and KPIs:
• KPIs (Key Performance Indicator) reviews and helps employees know how they have been doing and what further development or training they need to have to improve.
• Warehouse employees will be evaluated based on the agreed upon KPIs.
On Job Training:
In an increasingly competitive and dynamic business environment, companies must deliver goods and services of the highest quality to effectively compete in the market. The availability of skilled labor is an essential prerequisite for getting a high-quality goods and services.
Employers have two options for sourcing skilled labor. They can either recruit the persons who have the skills and competencies required or they can provide the necessary training to their own employees to develop their skills and competencies.
1. ensures that proper controls are established over all the operations at the warehouses by comparing the actual results with the budgeted ones and take timely corrective/preventive actions.
2. Ensures that the current practices are done in accordance with the policies and procedures.
3. Checks the efficiency and effectiveness of the existing processes and the controls.
Most Companies normally have reports covering the following aspects of warehouse operations:
- Inventory (stock on-hand)
- Inbound goods
- Outbound goods
- pending delivery notes/orders
- Rejected delivery notes/orders
- Returned goods.
- Slow moving and dead stock items
- Aging reports